What We’re All About

MitreBox User Experience Design Inc. is a leading Canadian user experience design firm with big project experience. At MitreBox UXD we focus on helping clients with the up-front homework and planning activities necessary to succeed in the digital space.

Originally founded in 2009, the Principals at MitreBox UXD bring a combined 30 years of experience to the agency. We know that online products and experiences start with a deep understanding of stakeholder and user requirements. By focusing on people, their activities, and the context of those activities, MitreBox UXD works with organizations to create digital media solutions that align business objectives with user expectations.

Our user experience design consultants live at the forefront of digital craftsmanship, design, technology and real people. We love solving tough problems with elegant solutions to delight stakeholders. From web to mobile and beyond, MitreBox UXD provides help with everything from research, usability, needs assessment and strategy to content planning, information architecture, wireframes, functional specifications and creative design.

With a pragmatic approach and an eye for detail, MitreBox UXD has helped a variety of international organizations succeed in the face of digital challenges. Past project experience includes work for The Arthritis Society, United Nations, Hockey Canada, The College of Family Physicians Canada, and Astral Media. The team at MitreBox UXD brings to the table a wealth of knowledge across a variety of disciplines and industries.

Our Values

A shared perspective

Drawing on years of client-side experience, we understand your needs, as well as your constraints. We work with you to ensure that your resources are properly aligned to deliver maximum results.

Delivering excellence via quality

Quality craftsmanship and attention to detail are the differences between a good online experience and a great online experience. We don’t cut corners or ignore the finer points.

A passion for online content

Expanding upon on a background in broadcast media and entertainment, we are eager to help brands develop new ways to engage and communicate with audiences online.

Simplicity equals sophistication

Technology is complicated by nature so we focus on keeping things as straightforward and simple as possible. We are experts at solving complex problems with elegant solutions.

Collaboration and partnerships

No problem is too big to solve when you put the right people in the room and empower them with knowledge, tools, and skill.


Laura Baxter Profile Picture - User Experience Design Principal

Laura Baxter
Principal & Design Lead

Andre Gaulin Profile Picture - User Experience Design Principal

Andre Gaulin
Principal & Technical Lead

Checkout some of the recent work we've completed.

Accessible Media Inc (Logo)

FuseMG (Logo)

TD Bank (Logo)

Hockey Canada (Logo)

Discovery Channel (Logo)

Agility CMS (Logo)

PanAm Games (Logo)

Interac.ca (Logo)